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If you have questions, we can help! Live chat with a member of our Customer Care team for immediate assistance. Use our chat feature in the bottom-right corner of your screen to get started.

Customer Service Phone Hours:

Monday–Friday 6:30 a.m. - 7:00 p.m. MST

Saturday–Sunday  Closed

Customer Service Chat Hours:

Monday–Friday 7:00 a.m.-7:00 p.m. MST

Saturday 8:00 a.m.-5:30 p.m. MST

Sunday  Closed

Other ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology brings together more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary decisioning platform that looks at each customer through a more holistic, human lens. Snap’s flexible lease-to-own and loan solutions are changing the face and pace of consumer retail finance.


Through our affiliates or merchant partners, Snap provides pay-over-time options for consumers, including those who may not qualify for traditional financing. Depending on what you need and where you shop, we may offer a lease-to-own, installment loan, or retail installment contract option. If approved, you can use your Snap approval amount at stores across the U.S. with a payment plan based on the information you provide during the application process.


Snap Finance can be used at thousands of participating Snap Partners. Use our Store Locator to find a participating retailer near you or online. Go to snapfinance.com/find-stores


Use your approved amount from Snap Finance at select merchants that specialize in furniture, mattresses, tires, appliances, electronics, jewelry, and more. Use our Store Locator to find a merchant near you.


No, this is not a revolving credit account.


Approvals may be valid for up to 60 days. Please refer to your specific approval terms.


If you would like to update your information, please speak with a member of our Customer Care team.

Ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


For the lease-to-own product , Snap reports payment outcomes to the CRAs Clarity Services Inc, and DataX. For loan products Snap reports payment outcomes to the CRAs TransUnion as well as Clarity Sercvices Inc and DataX


Since 2012, more than 5 million customers have trusted Snap to help them get what they need. Snap Finance is TRUSTeCertified. Check out our 4.8 Google rating with over 3,600 reviews and our 4.4 Trustpilot rating with over 3,700 reviews.


Snap always checks credit. But keep in mind that because Snap's application results are not based on credit alone, customers can be approved even with poor credit or no credit.

For lease-to-own and installment loan products, Snap uses data from secondary credit reporting agencies (CRAs) including Clarity and DataX. Applying with Snap will affect your credit score with these CRAs. 


If you are approved, Snap will provide detailed instructions on how to use your approval. If you have any questions, please call or chat with our Customer Care team.

Ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


You may purchase the merchandise you are leasing at any time. Standard lease plan is 12 to 18 months. For the lowest overall cost, you may choose to buy out your lease early. Consumers must ensure the full amount is paid early by contacting Customer Care at (877) 557-3769 or by scheduling payments in the Customer Portal at customer.snapfinance.com. The Initial Promotional Period includes a Cost of Lease above the merchandise price.


Save significantly on finance charges when you make all regular payments on time and pay the required amount in the Initial Promotional Period. After Initial Promotional Period ends, you'll also save on finance charges if you pay off early. To exercise the Initial Promotional Period option, consumers must make all regular payments on time as well as schedule additional payments in the customer portal, or by contacting Customer Care at 1-877-557-3769, to ensure the principal amount and processing fee is paid within the Initial Promotional Period. The Initial Promotional Period option includes a processing fee, if applicable, above the merchandise price.

See Snap Loan agreement for limitations.


Your scheduled payments are conveniently set up to align with your paydays. If you would like to change how often you make payments on your account, please chat with a member of our Customer Care team.

Ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


Additional payments can be made through the Snap Finance Mobile App (IOS or Android). You can also follow these simple steps to make an additional payment using your Customer Portal:

1.    Log in to your account at customer.snapfinance.com.

2.    Select the Schedule Payment button on the main dashboard. If this option is not available, click on the Lease Details or Loan Details tab and follow the directions to add your card information.

3.    Continue to Select a Payment Method. You can choose between the stored bank account information or add a new payment method.

4.    Enter the payment amount and click Select.

5.    Proceed to enter your payment date. Please consider the following when scheduling additional payments:

  • When using your bank account:
    ·       Payments made early in the day will generally be processed the next business day. Payments made later in the day may require an extra business day to process.
    ·       Future payments can be scheduled for up to a week from today’s date except on weekends and holidays. 
  • When using your debit or credit card: 
    ·       Future payments can be scheduled the same day when using a debit or credit card.

6.    Verify the information is correct and select Submit Payment.


It's easy to explore early buyout options for your lease or early payoff options for your loan. You may use our chat feature on snapfinance.com or call our Customer Care team at 877-557-3769 to discuss payment methods or options. For loans or leases, follow these simple steps to make a payment online with a credit or debit card using your Customer Portal.

  • Sign in to your account at customer.snapfinance.com.
  • Select the Schedule Payment button on the main dashboard. If this option is not available, click on the Lease Details or Loan Details tab and follow the directions to add your card information
  • Continue to Select a Payment Method
  • Select a stored payment method
  • Select the default payoff amount displayed
  • Verify the information is correct and click Submit Payment

Congratulations! You have completed your lease!


Yes. If you turn off your automatic payments, it will be necessary to make your payments in the Customer Portal or by contacting Snap. To request changes on how you make your payments, you may use our chat feature on snapfinance.com or call our Customer Care team at 877-557-3769 to discuss payment methods or options.


To request changes to your payment amounts or how you make your payments, please use our chat feature to speak with a member of our Customer Care team. You can find the chat widget in the bottom right of your screen.

Other ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


The default method of payment for a Snap-branded loan or lease-to-own agreement is via ACH using your bank account on file. However, you can add a debit/credit card as the primary method through the Snap Finance Mobile App (IOS or Android) or by following these simple steps:

  • Log in to your account at customer.snapfinance.com
  • Click the Lease Detail or Loan Detail tab on the main dashboard
  • Select Add a Payment Option to add your card information
  • Click Change Primary Payment Method
  • Select Select next to your desired payment method

*Note: You will receive a confirmation message stating "All scheduled payment transactions will be charged to your selected primary payment method." 

If you want to change your bank account, please call to speak with a member of our Customer Care team.

Ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


You can make extra payments or change the amount of your regularly scheduled payments by speaking with a member of our Customer Care team.

Ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


It's easy! There are four simple requirements to apply.

  • Be old enough to enter into a legally binding contract, which may vary by state or territory
  • Have an active checking account
  • Have a steady income of $750 a month for lease-to-own financing or $1,000 a month for Snap Loan
  • Provide a valid email address and smartphone number

If you can answer yes to these questions, you're eligible to apply.


Our application process is simple, and you get a notification of a decision in seconds. Here's how you can apply.

  • Apply online at snapfinance.com or through the Snap Finance Mobile App (IOS or Android)
  • Apply in-store at a Snap Partner through our text-to-apply feature on your smartphone or with the help of a sales representative. Snap is offered at thousands of stores.
  • Apply and check out online with our select ecommerce Snap Partners

Yes. Snap uses a proprietary approval process that looks at more than credit scores. All credit types are welcome to apply. While no credit history is required, Snap obtains information from consumer reporting agencies in connection with applications. Not all applicants are approved.


Snap does not provide cash loans. If approved for our lease-to-own product, a Snap affiliate will purchase the merchandise and lease it to you. You can make payments over time to Snap until the terms of your lease are fulfilled and you acquire ownership. 

If you're approved for an installment loan product, Snap's bank partner will pay the merchant directly, and you will make payments to that partner, with Snap acting as a servicer. 

If you are approved for a retail installment contract, the merchant will be extending you credit, although in most cases the installment contract will be purchased by a Snap affiliate and serviced by Snap.


You can apply through the Snap Finance Mobile App (IOS or Android) or at snapfinance.com, either on a smartphone or a computer.  It’s more convenient to use a smartphone to complete your in-store transaction with your one-time-use Snap Finance virtual card.


You can find all important account information when you log in to the Snap Finance Mobile App (IOS or Android) or your Customer Portal. This includes:  

  • Lease or loan agreement details 
  • Payment history 
  • Upcoming payments 
  • Remaining balance 
  • And more 

The Customer Portal is an online resource where you can view your current and paid-off Snap Finance accounts. Access your account here: customer.snapfinance.com/#/login


You can easily make extra payments, review your terms, and manage your account 24/7 in the Snap Finance Mobile App (IOS or Android) or in your Customer Portal: 

  • Go to customer.snapfinance.com/#/login 
  • Click Create an Account
  • Enter the email address you used when applying with Snap and click Continue
  • You will receive an email inviting you to create a password
  • Once you’ve created a password, sign into your account

If you have already created an account, but forgot your username or password, follow three simple steps to reset: 

We’ll send you an email with your username and a secure link to reset your password


Yes, you can add an authorized individual to your account. This will give them full access to make payments or changes to the account without needing to consult you. If you would like to add an authorized individual to your account, please call to speak with a member of our Customer Care team.

Ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


With lease-to-own financing, Snap purchases the merchandise and leases it back to you for 12-18 months. Once you’ve fulfilled the terms of your lease, you obtain ownership of the merchandise. You may also obtain ownership earlier through our Initial Promotional Period and Early Buyout options. 


Yes, existing Snap customers can have more than one lease. Conditions apply. Contact customer care for more information.

Ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


Snap approves amounts from $300 - $5,000 toward the cash price of the lease.


Our lease-to-own financing works with partners that sell furniture, mattresses, tires and wheels, appliances, electronics, and other durable goods. Please visit our Store Locator at snapfinance.com to find a Snap Partner near you.


Your default standard lease plan is typically 12 to 18 months unless you complete an early buyout option.


There may be a processing fee or initial payment due the day you complete your transaction. This amount varies. Check your lease agreement for specifics. 


No, we do not charge interest on a lease-to-own agreement. However, there is still a cost of lease in addition to the purchase price. The amount of this cost varies by customer and residential state, and it will be detailed in your agreement and disclosures. Be sure to read and understand your disclosures before you sign, and understand the important dates, amounts, and terms unique to your agreement. 


After you choose what you want and sign your lease-to-own agreement, Snap acquires the merchandise from the retailer. You're allowed to use it while making lease payments. Once you've fulfilled the terms of your agreement with Snap, you will obtain full ownership.


Most accounts are set up on easy, automatic payments corresponding to your paydays. Below are the different ownership options.

12-18 month maximum-term plan (default)

·       Lowest payments

·       You make regular payments until the end of the 12-18 month maximum term. This is the standard program unless you exercise an early ownership option.

Initial Promotional Period 

·       Lowest total cost

·       Reduce your cost of lease and acquire early ownership by making payments equal to the Initial Promotional Period amount, plus sales tax, processing fees, and any applicable cost of lease within Initial Promotional Period after you sign your agreement. See your agreement for specific details regarding your lease.

Early Payoff or Buyout Option

·       Most flexible option

·       You pay the remainder of your agreement anytime after 101 days and save on overall financing costs.

 

To exercise an early ownership option, customers must contact Customer Care at 1-877-557-3769 or schedule payments in the Customer Portal.


You can end your lease agreement by returning the merchandise to Snap Finance in good condition. This can happen at any time without penalty to you. This is not the same as returning or exchanging an item with your merchant. To begin the process to cancel your lease and surrender your merchandise to Snap Finance, you must contact the Customer Care team at 877-557-3769 or go to the Customer Portal: customer.snapfinance.com.


Yes, existing Snap customers can have more than one lease. Conditions apply. Contact customer care for more information.

Ways to contact us:

Phone: 877-557-3769

Email: customer@snapfinance.com

Fax: 866-332-6617

Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126


Your Snap Finance card is designed to use at retailers that specialize in furniture, mattresses, tires and wheels, appliances, electronics, and jewelry. Use our Store Locator to find a merchant near you. Lease-to-own financing is not designed for use at big-box stores, general department stores, restaurants, gas stations, clothing stores, and similar types of retailers that do not focus on durable consumer goods.


With Snap Loan, a bank partner offers unsecured installment loans or a merchant partner may offer retail installment contracts to help you make payments over time.

Retailers will let you know which type of Snap Loan they offer. You make payments to Snap as the servicer of the loan.

An installment loan is a type of loan in which the principal and accrued interest are repaid through a set number of scheduled payments. A retail installment contract (RIC) is a transaction between you and the seller of a product or service in which you agree to pay for the product or service in installments over time, paying both the retail cost of the product or service and a finance charge. Unlike a lease, a loan accrues interest on outstanding principal instead of a fixed cost of lease.


You can only have one active loan from Snap at a time.


No.

If you're approved for an installment loan or a retail installment contract, Snap will act as the servicer on the loan.

If you’re approved for our lease-to-own product, Snap buys the merchandise and leases it to you. Once you’ve fulfilled the terms of your agreement and made all your payments, the merchandise is yours.


Approval amounts range from $300 - $5,000. Your approval amount depends on our underwriting criteria and the information you provide in your application.


For our lease-to-own and installment loan products, Snap uses data from secondary credit reporting agencies, including Clarity and DataX. Applying with Snap will affect your credit score with these agencies, but is unlikely to affect your FICO® score or scores from the three major credit bureaus: Experian®, Equifax®, and TransUnion®.


Snap provides financing to those who may not qualify for traditional financing or credit.

You can choose from thousands of retailers, fill out an application as you shop, and use Snap to pay. Depending on what you need and where you’re shopping, you may be offered a lease-to-own, installment loan, or retail installment contract through one of Snap’s affiliates or financing partners.

After you take home your merchandise, you simply repay Snap on the payment schedule you set up when you applied. Need more information? We’ve got lots of details here: snapfinance.com/how-it-works .


Most accounts are set up on easy, automatic payments corresponding to your paydays.

12-18 month standard lease plan (default)

·       Lowest payments

·       You make regular payment until the end of the 12 -18 month standard lease plan. This is the standard program unless you exercise an early ownership option.

Initial Promotional Period 

·       Lowest total cost

·       Save significantly on finance charges when you make all regular payments on time and pay the required amount in the Initial Promotional Period. After the Initial Promotional Period, you’ll still save on finance charges if you pay off early.

Early Payoff

·       Most flexible payments

·       You pay the remainder of your agreement anytime after 101 days and save on overall financing costs.

To exercise the Initial Promotional Period option, consumers must make all regular payments on time as well as schedule additional payments in the customer portal, or by contacting Customer Care at 1-877-557-3769, to ensure the principal amount and processing fee is paid within the Initial Promotional Period. The Initial Promotional Period option includes a processing fee, if applicable, above the merchandise price.

See Snap Loan agreement for limitations.

Still have a question?

Chat with our sales and support teams now.