How can we help?
If you have questions, we can help! Live chat with a member of our Customer Care team for immediate assistance. Use our chat feature in the bottom-right corner of your screen to get started.
Our hours are:
Monday-Friday 6:30 a.m. - 7:00 p.m. MST
Saturday 8:00 a.m. - 5:30 p.m. MST
Other ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
You may purchase the merchandise you are leasing at any time. Standard lease plan is 12 to 18 months. For the lowest overall cost, you may choose to buy out your lease within the first 100 days. To use the 100-Day Option, consumers must ensure the full amount is paid within 100 days by contacting Customer Care at (877) 557-3769 or by scheduling payments in the Customer Portal at customer.snapfinance.com. The 100-Day Option includes a Cost of Lease above the merchandise price.
Your scheduled payments are conveniently set up to align with your paydays. If you would like to change how often you make payments on your account, please chat with a member of our Customer Care team.
Ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
Additional payments can be made through the Snap Finance Mobile App (IOS or Android). You can also follow these simple steps to make an additional payment using your Customer Portal:
1. Log in to your account at customer.snapfinance.com.
2. Select the Schedule Payment button on the main dashboard. If this option is not available, click on the Lease Details or Loan Details tab and follow the directions to add your card information.
3. Continue to Select a Payment Method. You can choose between the stored bank account information or add a new payment method.
4. Enter the payment amount and click Select.
5. Proceed to enter your payment date. Please consider the following when scheduling additional payments:
6. Verify the information is correct and select Submit Payment.
It's easy to explore early buyout options for your lease or early payoff options for your loan. You may use our chat feature on snapfinance.com or call our Customer Care team at 877-557-3769 to discuss payment methods or options. For loans or leases, follow these simple steps to make a payment online with a credit or debit card using your Customer Portal.
Congratulations! You have completed your lease!
Yes. If you turn off your automatic payments, it will be necessary to make your payments in the Customer Portal or by contacting Snap. To request changes on how you make your payments, you may use our chat feature on snapfinance.com or call our Customer Care team at 877-557-3769 to discuss payment methods or options.
You can easily make extra payments, review your terms, and manage your account 24/7 in the Snap Finance Mobile App (IOS or Android) or in your Customer Portal:
If you have already created an account, but forgot your username or password, follow three simple steps to reset:
We’ll send you an email with your username and a secure link to reset your password
You may purchase the merchandise you are leasing at any time. Standard lease plan is 12 to 18 months. For the lowest overall cost, you may choose to buy out your lease within the first 100 days. To use the 100-Day Option, consumers must ensure the full amount is paid within 100 days by contacting Customer Care at (877) 557-3769 or by scheduling payments in the Customer Portal at customer.snapfinance.com. The 100-Day Option includes a Cost of Lease above the merchandise price.
Save significantly on finance charges when you make all regular payments on time and pay the required amount in the first 100 days. After 100 days, you'll also save on finance charges if you pay off early. To exercise the 100-day option, consumers must make all regular payments on time as well as schedule additional payments in the customer portal, or by contacting Customer Care at 1-877-557-3769, to ensure the principal amount and processing fee is paid within 100 days. The 100-day option includes a processing fee, if applicable, above the merchandise price.
See Snap Loan agreement for limitations.
Your scheduled payments are conveniently set up to align with your paydays. If you would like to change how often you make payments on your account, please chat with a member of our Customer Care team.
Ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
Additional payments can be made through the Snap Finance Mobile App (IOS or Android). You can also follow these simple steps to make an additional payment using your Customer Portal:
1. Log in to your account at customer.snapfinance.com.
2. Select the Schedule Payment button on the main dashboard. If this option is not available, click on the Lease Details or Loan Details tab and follow the directions to add your card information.
3. Continue to Select a Payment Method. You can choose between the stored bank account information or add a new payment method.
4. Enter the payment amount and click Select.
5. Proceed to enter your payment date. Please consider the following when scheduling additional payments:
6. Verify the information is correct and select Submit Payment.
It's easy to explore early buyout options for your lease or early payoff options for your loan. You may use our chat feature on snapfinance.com or call our Customer Care team at 877-557-3769 to discuss payment methods or options. For loans or leases, follow these simple steps to make a payment online with a credit or debit card using your Customer Portal.
Congratulations! You have completed your lease!
Yes. If you turn off your automatic payments, it will be necessary to make your payments in the Customer Portal or by contacting Snap. To request changes on how you make your payments, you may use our chat feature on snapfinance.com or call our Customer Care team at 877-557-3769 to discuss payment methods or options.
To request changes to your payment amounts or how you make your payments, please use our chat feature to speak with a member of our Customer Care team. You can find the chat widget in the bottom right of your screen.
Other ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
The default method of payment for a Snap-branded loan or lease-to-own agreement is via ACH using your bank account on file. However, you can add a debit/credit card as the primary method through the Snap Finance Mobile App (IOS or Android) or by following these simple steps:
*Note: You will receive a confirmation message stating "All scheduled payment transactions will be charged to your selected primary payment method."
If you want to change your bank account, please call to speak with a member of our Customer Care team.
Ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
You can make extra payments or change the amount of your regularly scheduled payments by speaking with a member of our Customer Care team.
Ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
It's easy! There are four simple requirements to apply.
If you can answer yes to these questions, you're eligible to apply.
Our application process is simple, and you get a notification of a decision in seconds. Here's how you can apply.
Yes. Snap uses a proprietary approval process that looks at more than credit scores. All credit types are welcome to apply. While no credit history is required, Snap obtains information from consumer reporting agencies in connection with applications. Not all applicants are approved.
Snap does not provide cash loans. If approved for our lease-to-own product, a Snap affiliate will purchase the merchandise and lease it to you. You can make payments over time to Snap until the terms of your lease are fulfilled and you acquire ownership.
If you're approved for an installment loan product, Snap's bank partner will pay the merchant directly, and you will make payments to that partner, with Snap acting as a servicer.
If you are approved for a retail installment contract, the merchant will be extending you credit, although in most cases the installment contract will be purchased by a Snap affiliate and serviced by Snap.
You can apply through the Snap Finance Mobile App (IOS or Android) or at snapfinance.com, either on a smartphone or a computer. It’s more convenient to use a smartphone to complete your in-store transaction with your one-time-use Snap Finance virtual card.
The Customer Portal is an online resource where you can view your current and paid-off Snap Finance accounts. Access your account here: customer.snapfinance.com/#/login
You can easily make extra payments, review your terms, and manage your account 24/7 in the Snap Finance Mobile App (IOS or Android) or in your Customer Portal:
If you have already created an account, but forgot your username or password, follow three simple steps to reset:
We’ll send you an email with your username and a secure link to reset your password
Yes, you can add an authorized individual to your account. This will give them full access to make payments or changes to the account without needing to consult you. If you would like to add an authorized individual to your account, please call to speak with a member of our Customer Care team.
Ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
With lease-to-own financing, Snap purchases the merchandise and leases it back to you for 12-18 months. Once you’ve fulfilled the terms of your lease, you obtain ownership of the merchandise. You may also obtain ownership earlier through our 100-Day and Early Buyout options.
Yes, existing Snap customers can have more than one lease. Conditions apply. Contact customer care for more information.
Ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
Snap approves amounts from $300 - $5,000 toward the cash price of the lease.
Our lease-to-own financing works with partners that sell furniture, mattresses, tires and wheels, appliances, electronics, and other durable goods. Please visit our Store Locator at snapfinance.com to find a Snap Partner near you.
Your default standard lease plan is typically 12 to 18 months unless you complete an early buyout option.
There may be a processing fee or initial payment due the day you complete your transaction. This amount varies. Check your lease agreement for specifics.
No, we do not charge interest on a lease-to-own agreement. However, there is still a cost of lease in addition to the purchase price. The amount of this cost varies by customer and residential state, and it will be detailed in your agreement and disclosures. Be sure to read and understand your disclosures before you sign, and understand the important dates, amounts, and terms unique to your agreement.
After you choose what you want and sign your lease-to-own agreement, Snap acquires the merchandise from the retailer. You're allowed to use it while making lease payments. Once you've fulfilled the terms of your agreement with Snap, you will obtain full ownership.
Most accounts are set up on easy, automatic payments corresponding to your paydays. Below are the different ownership options.
12-18 month maximum-term plan (default)
· Lowest payments
· You make regular payments until the end of the 12-18 month maximum term. This is the standard program unless you exercise an early ownership option.
100-Day Option
· Lowest total cost
· Reduce your cost of lease and acquire early ownership by making payments equal to the 100-Day amount, plus sales tax, processing fees, and any applicable cost of lease within 100 days after you sign your agreement. See your agreement for specific details regarding your lease.
Early Payoff or Buyout Option
· Most flexible option
· You pay the remainder of your agreement anytime after 101 days and save on overall financing costs.
To exercise an early ownership option, customers must contact Customer Care at 1-877-557-3769 or schedule payments in the Customer Portal.
Yes, existing Snap customers can have more than one lease. Conditions apply. Contact customer care for more information.
Ways to contact us:
Phone: 877-557-3769
Email: customer@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box; 26561 Salt Lake City, Utah 84126
Your Snap Finance card is designed to use at retailers that specialize in furniture, mattresses, tires and wheels, appliances, electronics, and jewelry. Use our Store Locator to find a merchant near you. Lease-to-own financing is not designed for use at big-box stores, general department stores, restaurants, gas stations, clothing stores, and similar types of retailers that do not focus on durable consumer goods.
With Snap Loan, a bank partner offers unsecured installment loans or a merchant partner may offer retail installment contracts to help you make payments over time.
Retailers will let you know which type of Snap Loan they offer. You make payments to Snap as the servicer of the loan.
An installment loan is a type of loan in which the principal and accrued interest are repaid through a set number of scheduled payments. A retail installment contract (RIC) is a transaction between you and the seller of a product or service in which you agree to pay for the product or service in installments over time, paying both the retail cost of the product or service and a finance charge. Unlike a lease, a loan accrues interest on outstanding principal instead of a fixed cost of lease.
You can only have one active loan from Snap at a time.
No.
If you're approved for an installment loan or a retail installment contract, Snap will act as the servicer on the loan.
If you’re approved for our lease-to-own product, Snap buys the merchandise and leases it to you. Once you’ve fulfilled the terms of your agreement and made all your payments, the merchandise is yours.
Approval amounts range from $300 - $5,000. Your approval amount depends on our underwriting criteria and the information you provide in your application.
For our lease-to-own and installment loan products, Snap uses data from secondary credit reporting agencies, including Clarity and DataX. Applying with Snap will affect your credit score with these agencies, but is unlikely to affect your FICO® score or scores from the three major credit bureaus: Experian®, Equifax®, and TransUnion®.
Snap provides financing to those who may not qualify for traditional financing or credit.
You can choose from thousands of retailers, fill out an application as you shop, and use Snap to pay. Depending on what you need and where you’re shopping, you may be offered a lease-to-own, installment loan, or retail installment contract through one of Snap’s affiliates or financing partners.
After you take home your merchandise, you simply repay Snap on the payment schedule you set up when you applied. Need more information? We’ve got lots of details here: snapfinance.com/how-it-works .
Most accounts are set up on easy, automatic payments corresponding to your paydays.
12-18 month standard lease plan (default)
· Lowest payments
· You make regular payment until the end of the 12 -18 month standard lease plan. This is the standard program unless you exercise an early ownership option.
100-Day Option
· Lowest total cost
· Save significantly on finance charges when you make all regular payments on time and pay the required amount in the first 100 days. After 100 days, you’ll still save on finance charges if you pay off early.
Early Payoff
· Most flexible payments
· You pay the remainder of your agreement anytime after 101 days and save on overall financing costs.
To exercise the 100-day option, consumers must make all regular payments on time as well as schedule additional payments in the customer portal, or by contacting Customer Care at 1-877-557-3769, to ensure the principal amount and processing fee is paid within 100 days. The 100-day option includes a processing fee, if applicable, above the merchandise price.
See Snap Loan agreement for limitations.