

Tax season is a rare retail window when shoppers arrive with intent and a deadline, but refunds often don’t cover the full out-the-door cost of big-ticket items. This guide shows you how to position financing early (not at checkout) to convert refund-driven shoppers, protect price integrity, and move higher-value inventory with smarter messaging, merchandising, and digital tactics.
Tax refund shoppers often have high intent plus a specific cash ceiling, which makes financing the bridge between “I want it” and “I can buy it today.”
The strongest tax-season playbooks promote financing before refunds arrive and build it into bundles, landing pages, and associate conversations.
Snap Finance can help you convert more shoppers with decisions in seconds and an in-store/online application path built for speed.
Tax season is one of the few cultural moments in retail when customers expect to spend. Refunds can fuel essential replacements (washers, tires), comfort upgrades (mattresses, sofas), and long-delayed purchases (laptops, appliances).
But here’s the catch: refunds don’t always equal purchase power. Even with extra cash on hand, shoppers hesitate when the full out-the-door cost (delivery, add-ons, warranties, tax, installation) pushes beyond their refund amount.
The numbers don't lie: National Research Federation research indicates over 50% of consumers expect a tax refund, and IRS filing-season reporting commonly shows average refunds around the low-$3,000 range, which can fall short of big-ticket purchases. Retailers who bridge that gap with financing in tax season can see a significant lift in average ticket and conversion.
So if you think tax season will “carry itself,” think again. Financing, such as Snap-branded lease-to-own financing and loan options, is what turns refund intent into completed big-ticket sales, especially when you don’t want to trade margin for broad discounting.
Tax season combines urgency, optimism, and a clear “use-it-now” mindset, which makes shoppers more open to pay-over-time options when you present them early.
A refund can temporarily reduce financial stress and make shoppers more open to upgrading, not just replacing. That optimism is time-bound, which is why early, clear financing visibility matters.
Shoppers often anchor to two numbers: their refund amount and the total price. Financing reframes the decision into a path forward: “I can put my refund toward the first payment, then pay the rest over time.”
In many merchant categories, this is when customers actively shop for higher-priced essentials and upgrades like mattresses, furniture, tires, appliances, electronics, car audio, laptops, and mobile phones.
A lot of tax-season demand is need-based. When the customer wants a quick fix, you win by making “how to buy” as obvious as “what to buy.”
To turn refund-driven browsing into completed purchases, consider the following proven strategies.
The IRS notes that it issues more than nine out of ten refunds in less than 21 days (especially when customers e-file and choose direct deposit), creating a predictable surge window you can plan for. Tax behavior begins early: shoppers research before they file and while they wait for their refund. Most retailers are very aware of this and promote discounts. However, few promote combining paying over time with a refund. That’s the gap.
Your goal is to make financing part of the seasonal offer, not a last-minute save.
Use the following channels.
Email: “Plan your tax-season upgrade: Pay over time when you’re ready.”
PDP banners: “Refund + pay-over-time makes upgrading easier.”
Social media: Feature bundles and upgraded configurations, not only lowest-price SKUs.
Even if you don’t call it “pre-qual,” you can still communicate that customers can explore options before they buy.
Position it as planning, not pressure:
“See your purchase options before you visit.”
“Know your financing options so you can shop with confidence.”
"Plan your purchase before your refund arrives."
When these messages are clear to customers, they build a “when my refund hits, I’m buying here” mindset.
Bundles win in tax season because customers want a complete solution now, not another to-do list later.
Examples:
Washer + dryer
Sofa + loveseat
Mattress + adjustable base
Laptop + monitor + accessories
Winter tire + rim package before winter ends
Financing helps the shopper say yes to the full solution and helps you protect price integrity versus discounting the core item.
You’re not selling a spreadsheet. You’re selling a practical path to getting the right product today.
Messaging frames you can test:
“Put your refund to work. Pay the rest over time.”
“Refund too small? Financing can bridge the gap.”
“Use your refund for essentials today.”
The best scripts meet shoppers where they already are: refund in hand, a ceiling in mind, and urgency in the decision.
One safe and effective script you can teach associates:
“Many customers use part of their refund today and pay the remainder over time. It helps them choose the right product and complete the purchase without waiting.”
Quick follow-up question:
“Do you want to see what pay-over-time options look like for this setup?”
Your financing signage should show up where sticker shock happens, not just at checkout. Snap Finance offers complementary point-of-sale marketing materials, including posters, window clings, brochures, and more to retail partners.
Recommended placements:
Store entrance
High-ticket aisles
Service counters
Online home page hero + category landing pages
Example headline:
“Tax refund? Get what you need now, pay over time.”
Your digital touchpoints should answer the customer’s biggest tax-season question fast: “Can I get this today with what I have now?”
Tax-season pages shouldn’t be discount-only. Pair the seasonal moment with a clear path to purchase: refund plus pay-over-time. Snap Finance's complimentary web banners promote paying over time and help customers easily apply online.
Refund-season intent terms tend to surge during peak filing and refund windows. Pair refund intent with high-intent categories (appliances, tires, mattresses, electronics) and route to a landing page where financing is immediately visible.
Abandonment is often a payment question, not a product question.
Example:
“Still deciding? If your refund doesn’t cover the full purchase today, Snap Finance can help you complete your order.”
Local searches spike when customers need a fast fix and want a nearby option.
Examples:
“washer financing near me”
“tire financing near me”
“mattress financing near me”
Tax season is when customers want to buy better, not simply buy cheaper. Snap Finance helps you turn that intent into completed sales by making the path to purchase fast and visible.
Snap provides what matters for merchants during tax season:
Mobile-first applications with a decision in seconds
Inclusive access for shoppers who may not qualify for traditional financing options
A program that supports big-ticket baskets and bundles
Payments that fit customers' paydays
Partner with Snap Finance today and convert more big-ticket shoppers during tax season.
Talk to a Snap sales rep: 855-752-0853
Interested in learning more? Check out these resources from Snap Finance:
Snap-branded product offering includes retail installment contracts, bank installment loans, and lease-to-own financing. For more detailed information, please visit snapfinance.com/legal/products
Some restrictions may apply on leasable auto parts, electronics, or sporting goods. Please check with merchants for details.